We are looking to welcome a Product Quality & Recovery Co-Worker to join our amazing Product Quality & Recovery Team.
Our Produce Quality & Recovery Team have the final say on what happens to products that are returned or damaged. We are looking for people who see the possibilities not obvious to everyone. People who can see ways to give products a second life following the guidance of IKEA product quality and safety procedures.
Expected Starting Date:
WHAT WE OFFER
• This role offers an hourly rate of £12.00
• 16 hours per week, working 4 days over 7, including evenings and 3 out of 4 weekends.
• 24 hours per week, working 5 days over 7, including evenings and 3 out of 4 weekends.
• IKEA is a Living Wage Foundation Employer.
WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.
WHAT YOU'LL NEED TO HAVE
• Business-minded and result-driven with a customer focus.
• Open to change and a high level of flexibility.
• Ability to take personal initiatives.
• Creative with attention to detail.
• Good knowledge of the IKEA product range.
• You are comfortable using power tools and assembling a wide range of IKEA products.
• You are able to prioritise your workload and look for ways to increase your efficiency.
• You are motivated by working in a team.
WHAT YOU'LL BE DOING DAY TO DAY
• Take necessary action on products to give them a second chance, through As-Is Selling, Repackaging or spare parts management.
• Present and Sell IKEA products in As-Is using a strong commercial expression, selling these products with pride, and setting relevant prices that are attractive to customers yet still generate the best results for the business.
• Always consider the sustainability impact when deciding when and how to recover products.
• Represent and be an ambassador for product recovery, quality, and safety awareness in the unit.
• Work closely with the different functions in the unit to ensure that common working routines and
• processes are followed related to product quality, safety and recovery.
• Support and execute the product quality and safety related tasks in the unit to constantly improve customers’ product quality perception of our IKEA products.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents.
RECRUITMENT PROCESS INFORMATION
If you have any special requirements during the interview process, please let us know as soon as possible.
First step, please attach an updated CV with your application so we can get to know you better.
All shortlisted candidates will receive information about the next steps via email.
For any advice or support, email Recruiter emma.jones4@Ingka.ikea.com and I will be happy to help!
Come see things a little differently with us and be part of creating a better everyday life for the many.
IKEA reserves the right to close a job vacancy earlier than originally advertised.
