We are ASM Global, and we host breath-taking live events at our venues around the globe. Our impressive network of over 350 Stadiums, Arenas, Conference Centres and Theatres has welcomed some of the World’s most exciting Music Artists and Sporting Events. Our vision is to connect the world through inspiration, innovation and imagination to realise the potential of the spaces and places that unite people.
About P&J Live:
Opening back in September 2019, the £333 million complex, has established P&J Live as the largest event complex in the North of Scotland, boasting world-class conference and exhibition facilities for organisers and delegates across the globe, all sustainably powered by local, renewable energy sources.
P&J Live is operated by ASM Global, the world’s leading venue management and services company, connecting people through the power of live experiences.
About the Role:
As our Senior IT Engineer, you will be responsible for overseeing the IT infrastructure at P&J Live, ensuring the smooth operation of all IT systems and networks. This role requires a strong background in Cisco technologies, including wireless, switches, telephony, and firewalls with a proven track record in managing complex IT environments.
What we can offer:
Hosting events is what we do best, and we want our people to experience that too - enjoy access to discounted tickets to unleash your superfan for all your favourites.
You will work hard at ASM, but you will be rewarded with lots of time to relax and rest with 25 days of annual leave.
We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you’re contributing to our success with our Life Assurance policy.
A healthy contribution of Pension so that your golden years are spent ticking off the items on your bucket list.
Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield; ASM will support these unexpected costs. For you and any children.
We understand that from time to time you might need a bit of support to get back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace.
We are visionaries: both physically and metaphorically! When you join ASM you will be entitled to eye care vouchers and a contribution towards any glasses you require.
Key Responsibilities:
- Manage and maintain Cisco wireless, switches, telephony, and firewalls.
- Oversee network configuration changes as required for events within the venue.
- Participate in the design and implementation of new IT solutions and improve the resilience of the current environment.
- Schedule and manage upgrades in collaboration with other departments to find suitable outage windows.
- Monitor and troubleshoot network (LAN/WAN) performance issues.
- Document issue tickets and long-term changes.
- Ensure compliance with company policies and procedures.
- Provide hands-on support for IT-related issues during events and daily operations.
- Collaborate with the European corporate IT team to ensure alignment with overall IT strategy.
Skills and Experience:
- Proven experience with Cisco technologies, including wireless, switches, telephony, and firewalls.
- Strong understanding of network configuration and maintenance.
- Excellent problem-solving and troubleshooting skills.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Strong communication and interpersonal skills.
- Experience in an event support environment is a plus.
- Relevant certifications (e.g., CCNA, CCNP) are highly desirable.
Recruitment Process Outlined:
- 1st Stage- Intro Call with Talent Team
- 2nd Stage- F2F Meeting with our Director of IT
Inclusive Workplace:
At ASM Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our employees, customers, and suppliers. Join us and make a significant impact from day one.
We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.
If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.
