2nd Line Systems Engineer

ARO Technology • Full-time • Aberdeen, GB • 1m ago

Job Title: Systems Engineer

Location: Aberdeen - Fully on site

Salary: Up to £35,000 DOE

Contract type: Permanent

About The Role

We have an exciting opportunity for a Systems Engineer to join the ARO group. As the Systems Engineer, you will work closely with our clients to ensure business & IT systems run smoothly providing 2nd/3rd line support. Manage and deliver an effective IT support service for all hardware & software within the client's organisation. You will be representing ARO and will maintain a high level of professionalism always when dealing with IT team members and client staff alike.

What You'll Be Doing

Administering, deploying and configuring Microsoft Windows Server 2012 R2 to 2022 including Active Directory and Group Policy creation
Administering, deploying and configuring Microsoft Exchange Server from 2003 through to 2019 - remove this section
Server Operating Systems including Server 2012 through to server 2022
Knowledge of LAN / WAN hardware and router configurations
Understanding of WIFI platforms
Provide technical support to our user base, both remotely or on-site as required
Attending sites to assist in the implementation and installation of new IT platforms

Requirements

What are we looking for?

Minimum of 5 years of experience in IT infrastructure and networking
Strong technical skills in Windows Server, Active Directory, Exchange, VMWare, Citrix, and networking technologies
Experience with cloud computing platforms, such as Azure or AWS
Excellent analytical and problem-solving skills, with the ability to troubleshoot complex technical issues
Strong communication and interpersonal skills, with the ability to work collaboratively with others
Ability to prioritize and manage multiple tasks in a fast-paced environment
Experience working in an ITIL-based environment is preferred

Essential:

You must be able and happy to complete an enhanced DBS check
Server Operating Systems including Server 2003 through to server 2022
O365 administration
Server Hardware configuration and recommendation
LAN switching configuration and trouble shooting
Windows desktop operating systems
Firewalling (Cisco Meraki, Fortigate or ASA) /VLAN Experience / router and connectivity troubleshooting)
PC hardware and Printer hardware
WIFI
Sound IP troubleshooting skills including DHCP, DNS, IP addressing
Comfortable administrating Azure AD, user account and Teams

Desirable:

Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience
Full Cisco Meraki Stack preferred but not essential
Exchange 2003 through to 2019
Hosted e-mail Platform - Google Workspace in particular

Benefits

Who are we?

ARO has 25 years' experience in Collaboration, Connectivity, Cloud and Infrastructure and Cyber Security services both in the UK and Internationally and has a nationwide presence with offices across the UK.

As one of the UK's leading independent IT and communication experts our mission is to deliver a seamless technology experience to all end users. To make that vision a reality, we need bright, tenacious and inspiring talent to help drive our performance, growth and achieve this mission.

To make us successful we focus on strong communication, a culture based on fun, trust and collaboration. We have created a modern workplace environment, which is full of engaged, energetic, positive and curious people whose productivity, resilience and wellbeing allow them to thrive.

In 2021 we were awarded the People Insight's Outstanding Workplace Award, which celebrates organisations building positive workplace cultures and acting on employee feedback to spark positive change.

Why Work for ARO?

At ARO we are committed to creating an excellent employee experience. Our employees, culture and additional benefits all make ARO a great place to work. Come join us!

We offer a wide range of benefits and incentives to our employees including: