Job title: Chief Operating Officer

Salary: £50,012 per annum

Responsible to: CEO

Direct reports: Senior Services Manager and Strength and Balance Service Manager

The COO is a critical role in our organisation, responsible for strategic and operational

leadership across:

1. Age UK Bolton Charity, where we deliver a range of health, wellbeing, and advice services

that meet the needs of older people in our community.

2. Age UK Bolton Enterprises, our trading arm, focused on innovative, income-generating

services.

This role serves as the Head of Health & Development, overseeing services that directly impact the lives of Bolton’s older people. You’ll exercise delegated authority and be the key deputy to the CEO, driving strategic initiatives and ensuring operational excellence

As Chief Operating Officer, you will:

Lead and innovate: Lead the strategic delivery of services such as Home from Hospital,

Help at Home, Home Services, and Strength & Balance, ensuring they meet the highest

standards of quality and impact.

Drive enterprise growth: Lead the development of new products and services within Age

UK Bolton Enterprises, supporting sustainable income generation and extending our reach.

Develop and inspire teams: A pivotal member of the Senior Leadership Team and directly

line managing the Senior Services Manager and Strength & Balance Service Manager,

you’ll actively lead a culture of collaboration, cohesion, and high performance.

Collaborate strategically: Collaborate with Bolton’s health and care systems to champion

the needs of older people.

Diversify income: Lead efforts to secure funding through innovative approaches,

partnerships, and commissioning opportunities, ensuring financial sustainability.

Represent the organisation: Deputise for the CEO as required, acting as a trusted leader

and ambassador for Age UK Bolton, and regularly report to the Board of Trustees (Charity) and Board of Directors (Enterprises)

To excel in this role, you will:

Be passionate about Bolton’s communities and committed to enhancing the lives of older

people through innovative, person-centred services.

Have experience in health, wellbeing, or social enterprise, with an understanding of health-

related system structures in Bolton and Greater Manchester.

Demonstrate expertise in VCSE sector funding and commissioning, with a proven track

record of business planning and diversifying income streams.

Be a values-driven leader, skilled at developing cohesive teams and fostering a positive,

person-centred organisational culture.

Thrive in a high support, high challenge environment, excited by opportunities for personal and professional growth.

Bring an established professional network, ideally within Greater Manchester, and a history

of creating and leveraging impactful partnerships.

Ideally, have experience working in the VCSE sector, with a strong connection to Bolton’s communities & stakeholders.

Essential:

Proven leadership experience at a senior level within the charity, health or social enterprise

sectors.

Strong understanding of health-related system structures, particularly in Bolton and

Greater Manchester.

Demonstrable expertise in diversifying income streams and sustainable business planning.

A track record of fostering collaboration and high-performing teams.

Excellent communication and interpersonal skills, with the ability to influence

stakeholders and build impactful partnerships.

Knowledge of the VCSE sector and its unique challenges and opportunities.

Desirables:

Direct experience in the VCSE sector within Greater Manchester.

Established connections with Bolton’s communities and stakeholders.

Knowledge of Age UK Bolton’s work, impact and ambitions

At Age UK Bolton, we are committed to supporting our employees. Benefits for this role include:

- Competitive salary: £50,012 per annum.

- Employer-matched pension contribution of up to 7%.

- Access to two employee health and wellbeing schemes.

- 25 days annual leave per year, plus bank holidays. This increases to 28 days after 5

years.

- Fully flexible working arrangements to support a positive work-life balance.

- Designated COO office at our town centre location, with opportunities for remote

working as needed

Age UK Bolton is committed to equality, diversity, and inclusion and aims to make the recruitment process as accessible and person-centred as

possible.

If you would like an informal conversation about the opportunity before applying, please

contact Lauren McKechnie, CEO, at laurenmckechnie@ageukbolton.org.uk.

The closing date for applications is 11.59pm on Sunday 2nd March 2025.

Interviews will be held in person on Monday 10th March 2025.

To apply, please submit the following to recruitment@ageukbolton.org.uk:

- Your CV.

- A cover letter, no more than two sides of A4, demonstrating how you meet the requirements outlined in this recruitment pack.

Shortlisted candidates will be provided with full details of the interview process, including:

- The names and roles of the interview panel members.

- The formal interview questions in advance.

We want candidates to feel prepared and supported throughout the process

Age UK Bolton jobs

Chief Operating Officer