About The Role
As we continue to build a world-class SalesOps function here at Doctify, we are looking for an ambitious Sales Operations Associate to join our team. You will play an integral role in optimising sales strategy, processes and systems.
Our Mission
Would you agree that our health is the most precious thing we have? And that each patient should be empowered to make confident decisions on their healthcare? Well, we aim to be the first healthcare review platform trusted by patients and healthcare professionals globally.
Our mission is to help over 100 million patients by 2025. If this sounds like a mission you would like to be a part of, then apply now!
We're Doctify
We're a leading global healthcare review platform, empowering patients to make confident and informed decisions on their healthcare, having helped more than 50 million patients to date.
In early 2023 Doctify secured an additional $10m in a growth round led by Beringea, the transatlantic venture capital firm. The round will help Doctify accomplish our
mission to help over 100 million patients by 2025.
The funding, which brings total investment in Doctify to more than $29m, will be used to accelerate growth in key international markets, invest in groundbreaking product enhancements, and expand our global team.
We're a team of over 100+ passionate people across 5 countries on a
mission to leave no patient left unheard!
https://www.doctify.com/uk/about/doctify
You'll Be Responsible For
- Reporting into the Sales Operations and Enablement Manager, you will be playing a pivotal role in supporting the overall effectiveness of the sales team
- Enhancing the overall effectiveness and productivity of the sales team
- Sales Process Optimisation: Helping in analysing and refining our sales processes to improve the efficiency and effectiveness of the sales team; supporting in implementing best practices which cover lead generation, qualification and conversion
- Data Management and Analytics: Overseeing the management of sales data and analytics as well as generating actionable insights which drive informed decision making
- Creating visual representations of business processes to better design and communicate workflows
- Executing and operationalising the proposed changes within the systems architecture at Doctify
- Providing training and ongoing support to the sales team on our CRM systems and aiding in automation of manual processes
About You
- You will have previous experience working within Sales Operations
- You have experience of working with sales and wider commercial orgs and supporting them in the systems, data and business requirements
- You will have familiarity with sales technologies, CRM systems and data analytics tools (we use Salesforce, HubSpot, Coefficient, MetaBase and GSheets)
- You will have the ability to identify opportunities for process improvements and recommend solutions to enhance efficiency and effectiveness
- You will possess strong analytical and problem-solving skills, you have the ability to spot and fix problems
- You will have experience working in a fast-paced and dynamic environment
- You are ambitious and excited to join a team that wants to build for our next phase of growth!
What we offer 💯
At Doctify we are committed to providing a truly memorable and transformative experience on your career journey. Some of our benefits, perks and ways of working include: (some benefits many very based on country or location)
Setting you up for success ⭐
Competitive compensation package (basic - benchmarked annually)
3 month Doctify & team-specific onboarding
Continuous learning sessions, training programmes and self-development (‘Doctify's Healthcare Heroes', ‘Learn from Leaders', soft-skills, career expertise, etc.)
Transparent internal mobility opportunities and career paths for professional hyper-growth
Pension scheme with employer contributions (Statutory - under review)
Holiday and Flexibility🌴
28 days annual leave: 25 days leave + 3 days off between Christmas and New Year (plus bank holidays) + 1 day annual leave for each year of service after 1 year (up to 30 days)
4 weeks remote-working to be used throughout the year (within 3 hours of your local HQ)
Hybrid-working, flexible-working hours
Enhanced Parental leave
2 weeks Pet-ernity leave offering work from home or flexible working hours to welcome and train your furry friend
Uniquely Doctify 🌿
Doctify Daily to come together as a team 15 minutes a day to share, connect and learn
Weekly Wellness Wednesday inspiration & quarterly wellness coaching (Nutrition workshops & cooking demos; guided meditation sessions; even tai chi and dynamic stretching!)
Monthly all-team events held virtually keeping you connected to the team across the globe
Monthly Impact Awards (People's choice to celebrate one another - you get a cool hoodie too!)
Quarterly team socials by region (Hosted by our ironically named Fun Police, always on the beat for a good time!)
Culture of meaningful connections join our sponsored team clubs & sports activities, as well as our Green Committee who are dedicated to making Doctify a better-for-the-world business
Employee referral scheme £700 or the local equivalent for each successful employee referral hired
Our Commitment To Diversity, Equity, Inclusion & Belonging 💙
Diversity, Equity, Inclusion and Belonging. They're more than just buzz-words for us. Our commitment to these values is steadfast and they are an integral part of how we create what is Uniquely Doctify in our ways of working, policies and processes, building our teams and ultimately, bringing our mission to life.
We are a global company with people from all around the world and we believe that different perspectives and an inclusive and fair environment will help generate better ideas, supporting us on our journey to being a force for good and improving patient care for all.
We will always embrace uniqueness - so bring your whole self to Doctify!
More About Doctify
Doctify was launched in 2015 by Stephanie Eltz and Suman Saha, who met as trainee surgeons, to address the lack of a trusted or transparent online platform for patient reviews. While the likes of TripAdvisor, Trustpilot, and Glassdoor had enabled consumers around the world to search easily for verified feedback on products, services, and experiences, this model had yet to cut through in global healthcare.
We are a global healthcare review platform, empowering patients to make confident and informed decisions on their health and social care.
Backed by transatlantic venture capital firm, Beringea, leading European investment funds Amadeus Capital Partners, Keen Ventures as well as investors such as Sir John Hegarty (founder of Saatchi & Saatchi), and Tom Teichmann (early investor in Lastminute.com, Notonthehighstreet.com, Made.com and Simba Sleep).