When you look at L’Oréal, what do you see? If all you see is lipstick, look again and experience the Freedom to go Beyond the ordinary. That’s the beauty of L’Oréal. We operate in 150 countries on 5 continents. With 36 international brands and 86,000 employees worldwide, we’re well on our way to fulfilling our common purpose: to create beauty that moves the world.

By 2030 we want to capture over another 1 billion consumers around the world. How? By creating cosmetic products which meet the infinite diversity of consumers beauty needs and desires, and always through digital innovation. Not only that but taking our sustainability goals seriously; moving us to a more inclusive and sustainable society, for every generation.

Our brands, dynamic culture, and always being our own challenger mean that we offer freedom and opportunity you won’t get anywhere else.

If you want the Freedom to go Beyond, we’ll see you at L’Oréal.

In the Professional Products Division, our mission is to support hairdressers and develop the hair industry sustainably, while benefiting all. We’re the founding Division for the L’Oréal group, having history more than 110 years ago.

Here, you’ll be constantly looking to create connections between our brands, professionals and consumers in every market. Our mission is to always reinvent professional beauty and lead the digital transformation of our industry with a customer-centric approach.

You will

Your Mission: In charge of execution of the MultiBrand Commercial strategy at regional level to achieve sell-in targets and drive sell out plans, by fostering cooperation between Business Partners, Business Experts and Education Experts and focusing on the development and coaching of their team.

Reporting to The Head of French Brands, the opportunity for achievement lies in your capability to effectively lead, coach & motivate a team of Business Partners to deliver results and exceed targets consistently. This role will provide you the opportunity to further develop your leadership skills and delivering strong performance and standards through your team. The ability to remain composed and deliver consistently under pressure, will be essential for leading your team effectively. You will also lead & support on key projects and work streams, be the voice of the salons within the division, consistently propose & present creative ways to enhance customer relations and profitability for the brands.

Be Responsible For

Creating and delivering a Regional Strategy to drive performance, in line with the overall direct strategy.
Achieving sales, DN targets & other strategic goals whilst Guaranteeing PPD’s and PPD brands’ image and awareness in your region
Managing & tracking A&P budget
Defining priority customers and monitoring team customer touchpoints are aligned with customer segmentation and logical to make the most effective use of time.
Targets new key customers supports the chosen Business Partner to engage and covert the customer to PPD.
Successful acceleration of L’Oréal Partnershop functionality in the region to increase customer LPS autonomy.
Positively performance manage the teams, setting clear behavioural & commercial objectives and performance expectations for all. Ensuring all the team have regular 1:1s, personal development plans and that training needs and skill developments are identified, and suitable support and training is provided.
Conduct regular Field Visits to review performance and coach your team members, ensuring their commercial and customer skills are developing in line with the commercial excellence vision and accelerating all aspects of the O+O Customer journey.
Support the commercial talent pipeline, recruiting high potential Business Partners, identifying, and developing talent and supporting meaningful career conversations and plans.
Instill a data driven culture with the team to accelerate performance. Use data metrics to track & achieve commercial goals along with customer growth and business partnership.
Cascade and manage a constant stream of clear communication with your teams, ensuring they understand the commercial vision, the brand and individual KPI’s and
Identify any barriers to success in the field and proactively collaborate and problem solve across all functions to remove them.
Lead Cycle meetings to motivate team, to ensure commercial results are optimized through clarity of communication, skill development, products, and process knowledge.
Positively collaborate with all functions to deliver brand ambitions and vision within accounts in a way that compliments customer strategy.
Strong, creative business negotiations with your accounts striving for mutual benefit. Ability to quickly identify sales opportunities and drive P+L improvements.
Deliver trainings with intermediate expertise a variety of areas and facilitate online and offline workshops.

You have

Strong team leadership skills, with consistent track record in empowering a team to deliver outstanding performance.
A growth mind-set and are committed to using your experience to lead, coach, recruit and develop profiles at all levels and capabilities.
Radical Candor – the ability to give clear, feedback in a positive and meaningful way.
A solutions and action orientated drive, taking accountability for issues and finding the solution, with the ability to work accurately at pace and cope with ambiguity.
Creative and agile thinking to thrive in a changing and fast paced environment, with a track record in providing solutions to business problems.
Strong commercial acumen supported by excellent negotiation skills.
Excellent communication and influencing skills with experience of building collaborative relationships across an organisation.
Strong analytical and problem-solving skills with the ability to analyse data, draw accurate conclusions and communicate key messages succinctly.
Strong planning and organisational skills – with an ability to appropriately re-prioritise and change as required to meet deadlines.
Is risk aware and builds contingency into plans.
High emotional intelligence and personal awareness
The influencing and impact skills to take a project, lead, analyse and sign off the process, then presenting to senior leaders for approval.
Ability to develop customer centric business plans.
Know how to drive change management within your team and with salons.

You show

Ambition: You anticipate, think and dream big, demonstrating a high level of aspiration. You are self-driven and show proactivity, especially when seeing problems as challenges. You thrive for exceptional performance.

Judgement: You can balance operational and strategic thinking, challenging the status quo and managing confrontation effectively. You cut quickly through complexity and ambiguity whilst also thinking sustainably and are future-oriented. You reduce complexity to get things done.

Resilience: You always demonstrate purpose and ownership mindset but manage your own energy well. You uphold positivity for others and persist, bouncing back when faced with obstacles. You step back at times and accept limits.

Empathy: You cooperate and network effectively, creating genuine and trustful relationships with diverse people. You are sensitive to beauty and related emotions, always supporting others and showing benevolence. You understand and respect others’ feelings and motives.

Learning Agility: You are a self-motivated learner, showing self-awareness and demonstrating openness and curiosity. You experiment and learn from mistakes and past experiences, always showing courage and stepping out of your comfort zone. You support the development of a learning culture.

You get

We put people development and learning at the heart of our business; we’ll help you master your role; develop your technical expertise and you’ll benefit from exceptional management and leadership programmes. From face-to-face workshops to our global online learning resources, you’re actively encouraged to embed learning into your daily life and are rewarded for continuous improvement. Don’t forget that every employee gets 3 Coursera credits; that means you can get qualifications from over 1000 universities from around the world, with thousands of courses to choose from.

Looking for a good work/life balance? With our new hybrid working scheme, you can take a flexible approach to work as well as benefit from early finishes on Fridays during the summer...so you can enjoy more time with your friends and family.

As any great employer should do, we make sure we look after your financial wellbeing. That’s why we have a great pension plan, profit share scheme and many more incentives to give you the security you deserve. We also put employee health and wellbeing at the front of everything we do; fully training employees as mental health ambassadors to support and educate ourselves further. There’s also the chance to enrol in medical and dental insurance, gym discounts, health check-ups and even yoga and Pilates classes to employees in all of our locations.

Oh, did we mention that as an employee you also get discount sales of up to 70% off throughout the year on our 36 brands? Plus, you also get the option to share that in our Friends and Family sales as well!

How we recruit

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.

L'Oréal

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