Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

Kraken Customer

What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.

Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now.

We're looking for a diligent and thoughtful Lead Platform, DevOps, or Cloud Infrastructure engineer to join and help lead our growing team.

Specifically, we're looking for a Lead Platform Engineer to manage a team of 5-8 Platform Engineers and help us build and scale “Kraken”, a cloud-based energy platform for interacting with both consumers (via the web, mobile and smart-meters) and the industry (e.g. data flows, consumption forecasting, trading on the wholesale market). We're an innovative and customer-focussed company, helping to drag the utilities industry into the 21st century.

What you'll do: Team Leadership

Have ownership of a functional team within Platform Engineering, working closely with the Director and Heads of Platform Engineering to define strategic objectives and team direction
Manage team priorities and ensures initiatives are completed within deadlines
Collaborate regularly and effectively with Staff Platform Engineers in your functional team to deliver the technical implementation of the team’s strategic priorities
Lead delivery of major initiatives on clear timelines
Partner effectively in the wider Platform Engineering team to deliver outcomes
Build a strong culture of open communication where teammates can ask questions without fear, promoting a positive and inclusive team environment.

What you'll do: Regional People Management

Line-manage a group of Platform engineers in the same or similar timezone
Set clear performance expectations and goals for team members
Regularly review individual and team performance, offering actionable insights and constructive feedback to support and grow team members

What you'll do: Technical Delivery

Deliver technical improvements such as small features and bug fixes
Support team delivery through code reviews, technology research and architectural guidance
Provide support for production systems owned by your team

What You'll Have

Record of successfully and consistently delivering critical path projects, on time and at scale
Excellent communication, with a focus on doing this asynchronously across multiple timezones and countries
Meticulous organisation and planning skills
Experience of mentoring and coaching a team to perform at a high-level of quality
Experience managing and supporting a large-scale internet-facing distributed systems, for millions of customers
Good experience with AWS. We use a lot of different AWS services and not just the standard few
Knowledge of security best-practices, security and CI/CD tooling, and methodologies

What Will Help

Previous experience in leading technical delivery for small, highly-autonomous teams
Track-record of effective collaboration with other teams and departments to drive holistic outcomes
A proactive, innovative mindset with the ability to drive continuous improvement
Previous experience working in a remote-first asynchronous global team providing follow the sun support
Familiarity with some of our tech stack:
PostgreSQL, or a similar RDBMS, particularly in Amazon RDS at scale
Docker and Kubernetes, we use Amazon EKS in production
Python
Datadog, or a similar logging/monitoring tool
Messaging queues, event-driven async processing or similar technologies - we use RabbitMQ
Terraform, or a similar infrastructure-as-code tool
Experience with a Linux distribution

If this sounds like you then we'd love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Kraken

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