Business Process Optimisation Specialist (BPO) London / WFH to £70k

Do you have advanced communication and client facing skills with strong BPO and business change experience?

You could be progressing your career at a growing technology company that's advanced data analytics platform helps business within the online gaming and gambling industry to solve a range of problems.

As a Business Process Optimisation Specialist you will liaise with clients to understand their current business processes, obstacles, inefficiencies and opportunities for improvement using qualitative and quantitative techniques. You'll support the BPO Manager with the development and execution of implementation plans including collaborating with key stakeholders and cross functional teams to lead the creation of process documentation, provide training and develop KPIs. You will also monitor and conduct process audits to evaluate and ensure the effectiveness of BPO changes.

Location / WFH:

You'll join a friendly and sociable team in the London office two days a week with flexibility to work from home the other three days, core hours 1000-1600.

About you:

You have strong Business Process Optimisation experience with a good knowledge of process mapping, modelling techniques and relevant process changes
You have excellent communication, client relationship and stakeholder management skills
You're data savvy and have experience of building data quality and standards frameworks
You have a strong understanding of Change Management methodologies
You have experience with Lean, Six Sigma (yellow or green belt) or CCBA

What's in it for you:

As a Business Process Optimisation Specialist, you will earn a competitive package:

Salary to £70k
Pension; Private Healthcare; Life Assurance and Income Protection
25 days holiday plus ability to buy more
Discounts at hundreds of retailers, including 55% off cinema tickets
Season ticket loan, cycle to work scheme, gym discount
Hybrid working (x2 days London office per week)
Impactful role with excellent career growth potential

Apply now to find out more about this Business Process Optimisation Specialist opportunity.

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

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Business Process Optimisation Specialist